FAQ

Frequently Asked Questions

1. What is Joie Bliss?

Joie Bliss is an online store specializing in quality Bedding Basics, Dining Room essentials, Home Decor, Home Office must-haves, and Kitchen products. Our mission is to provide stylish and affordable items to elevate your home.

2. How can I place an order?

To place an order, browse our collections, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's site.

5. What is your return policy?

We offer a 30-day return policy for most items. To initiate a return, please contact our customer service team with your order number and reason for return. Items must be in original condition and packaging.

6. Do you ship internationally?

Currently, we ship to select countries. Please check our Shipping Information page for a list of available countries and shipping rates.

7. How can I contact customer service?

You can reach our customer service team via email at support@joiebliss.com or through our Contact Us page. We strive to respond within 24 hours.

8. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and new product launches.

9. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to make changes, but we will do our best to accommodate your request.

10. Are your products eco-friendly?

We are committed to sustainability and offer a selection of eco-friendly products. Look for the eco-friendly label in the product descriptions.